At Herbnic, we work hard to ensure that your order reaches you quickly, safely, and affordably.
Please read our shipping terms carefully before placing an order.

Shipping Coverage

• We currently ship orders across India through trusted courier partners.

• International shipping is not available at this time.

 

Processing Time

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

 

Delivery Timeline

• Delivery typically takes 3–7 business days, depending on your location and courier service availability.

• Remote or rural areas may take slightly longer.

 

Shipping Charges

• Free shipping on all orders above ₹500.

• A standard shipping fee of ₹50 applies to orders below this amount.

• Any applicable shipping charges will be displayed at checkout before you complete your order.

 

Order Tracking

• Once your order has been dispatched, you will receive a tracking ID and link via email or SMS to track your shipment in real time.

 

Delays & Exceptions

• While we strive for on-time delivery, delays may occur due to unforeseen circumstances such as weather, natural disasters, or courier issues.

• Herbnic is not liable for delays once the order is handed over to the courier.

 

Damaged or Lost Packages

• If you receive a package that is damaged, tampered, or missing items, please contact us within 24 hours of delivery with your order details and photographs.

• We will work with the courier to resolve the issue promptly.

 

Need Help?

For shipping-related queries or special delivery requests, please contact us at:
📧 support@theherbnic.com | 📞 +91 95867 54634