At Herbnic, we value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard the data you share with us when you visit our website www.theherbnic.com or make a purchase.

 

1. Information We Collect

When you use our website or place an order, we may collect the following information:

• Personal Details: Name, email address, phone number, billing and shipping address.

• Payment Information: Limited payment details (processed securely by our payment gateway—we do not store your full card/bank details).

• Usage Data: Browser type, device information, IP address, and browsing behavior using cookies or similar technologies.

 

2. How We Use Your Information

Your data helps us to:

• Process and fulfill your orders.

• Provide updates about your purchase and delivery status.

• Respond to your inquiries and provide customer support.

• Improve our website, services, and user experience.

• Send promotional offers or newsletters (only if you opt-in).

 

3. Sharing of Information

We respect your privacy and never sell your personal data.
However, we may share limited information with:

• Logistics/Courier Partners to deliver your orders.

• Payment Gateways to process secure transactions.

• Service Providers who help operate our website (such as hosting and analytics).
  All partners are bound by strict data protection agreements.

 

4. Cookies & Tracking Technologies

• Our website uses cookies to enhance your browsing experience, analyze traffic, and remember your preferences.

• You can manage or disable cookies through your browser settings, but some features may not function properly.

 

5. Data Security

• We implement industry-standard encryption and security measures to protect your data.

• However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

 

6. Your Rights

You have the right to:

• Access, update, or correct your personal information.

• Request deletion of your data (subject to legal or business requirements).

• Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

 

7. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of third-party websites.

 

8. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “21-09-2025” date.

 

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your information, please contact us at:
📧 support@theherbnic.com | 📞 +91 95867 54634